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9mm Akoya Pearl Dangle Earrings 14K YG & Diamond Settings

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Our Return Policy

Princess Pearl wants you to be 100% pleased with the pearls that you purchased. We offer you an unconditional 30 day money back guarantee on all our pearl jewelry.

Return or Exchange

If within 30 days after you order from Princess Pearl, you decide to return it for a full refund or an exchange, you must first submit the Return Authorization Form. Once the form is approved, you will be given via email a Return Authorization Code. You can then return the merchandise to the return address listed below. All products must return with all their original documentation and packaging. All returns must arrive at Princess Pearl within 30 days from the order date.


Shipping Cost Is Not Refundable

Please note that you are responsible for the cost of shipping your return or exchange to us. Shipping charges are non-refundable. A $20 shipping fee will be applied to all returned orders originally shipped out via our "free shipping" option. We strongly recommend you purchase insurance. This protects you should your item be damaged or lost during shipment to us.


Please write Return Authorization Code clearly on the outside of your shipping box and on a sheet of paper placed inside the box. Packages must be postmarked.


Our Return Process

Once we receive your returned item and it is accepted, your refund or new item will be processed in just a few days. Please note that items showing signs of wear and tear,  or those that have been altered, resized (by a jeweler other than Princess Pearl), or damaged in any way cannot be accepted for return. Returns with no Princess Pearl Return Authorization Code, and packages that are improperly packaged will be refused receipt.


If you have any questions about our return procedure, please don't hesitate to contact us at info@princesspearl.net or 416-502-0996.


    > Click here to email us for the Return Authorization Form


Return address:
Princess Pearl

4261-A14 Highway 7 East, Unit 217
Markham, ON

L3R 9W6



My 7-7.5 mm Gold Akoya Pearl necklace has a lovely quality, superb lustre and is very well priced in today's market. I like the fact that you customized it to my tastes.

You develop an excellent relationship with your customers: one of trust, mutual respect and honesty.
I will continue to recommend Princess Pearl to my close friends and acquaintances.


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